← Netlock cases
Bugzilla #1391056 Ca Certificate Compliance Self Reported Incident

NetLock: Non-BR-Compliant Certificate Issuance

RESOLVED FIXED Netlock
This summary was auto-generated by AI and revised by me when needed — accuracy improves with each update. Always refer to the official Bugzilla thread as the authoritative source. If you spot an inaccuracy, let me know via the contact form.
AI Summary

NetLock disclosed a compliance issue regarding the issuance of TLS/SSL certificates that contained invalid DNS names due to accented characters. The issue was first reported by a customer following the release of Android Chrome 58, prompting NetLock to investigate and identify additional misissued certificates. The CA confirmed that it has ceased issuing such certificates and has implemented measures to prevent future occurrences, including technical changes to validate DNS names. Affected certificates were revoked, and a detailed remediation plan was provided to Mozilla, including a timeline of actions taken. The case has been marked as resolved.

Model: gpt-4o-mini Generated: 2026-06-13 17:05 UTC Revised: 2026-06-16 18:34 UTC Confidence: 0.85 16 comments
Chronology
  1. Customer reported a technical problem with a certificate.
  2. NetLock received a Mozilla bug ticket regarding non-compliance.
  3. Affected certificates were revoked.
Thread Activity
  1. Mozilla representative — Identified compliance issues in certificates issued by NetLock.
  2. Netlock — Confirmed awareness of the issues and actions taken to resolve them.
  3. Mozilla representative — Confirmed that fields in the CA Database will be updated.
  4. Netlock — Provided a detailed timeline of actions taken to address the compliance issues.
  5. Fastly representative — Marked the case as resolved after confirming all actions were completed.
Participants
Mozilla representative Netlock Titanous representative Community commenter Fastly representative
External References
Similar Local Cases
#1586795 RESOLVED Ca Certificate Compliance Certificate Misissuance Opened 2019-10-07 · Closed 2023-02-22 · 100% similar
NetLock: Issuance of intermediates after 2019-01-01 that do not comply with Mozilla Policy
#1676440 RESOLVED Ca Certificate Compliance Self Reported Incident Opened 2020-11-10 · Closed 2023-02-22 · 100% similar
NetLock: Cumulative report connected to EV verification
#1680378 RESOLVED Ca Certificate Compliance Self Reported Incident Opened 2020-12-02 · Closed 2023-02-22 · 100% similar
NetLock: Replacement of enduser certificates after the EVGL 1.7.4 self-audit
#1409766 RESOLVED Ca Certificate Compliance Self Reported Incident Certificate Misissuance Opened 2017-10-18 · Closed 2023-02-22 · 94% similar
Asseco DS / Certum: CAA Mis-Issuance on CNAME pointing directly to restrictive CAA record
#1575530 RESOLVED Ca Certificate Compliance Self Reported Incident Opened 2019-08-21 · Closed 2023-02-22 · 94% similar
Camerfirma: Govern d'Andorra audits
#1390991 RESOLVED Ca Certificate Compliance Incident Certificate Misissuance Opened 2017-08-16 · Closed 2023-02-22 · 93% similar
Disig: Non-BR-Compliant Certificate Issuance
#1397960 RESOLVED Ca Certificate Compliance Self Reported Incident Opened 2017-09-07 · Closed 2023-02-22 · 93% similar
DigiCert / Telecom Italia: Several Problems
#1391066 RESOLVED Ca Certificate Compliance Opened 2017-08-16 · Closed 2023-02-22 · 92% similar
SwissSign: Non-BR-Compliant Certificate Issuance

We use only essential cookies and local browser storage for preferences and security. See our Privacy Policy for details.

Confirm action