NetLock: Non-BR-Compliant Certificate Issuance
NetLock disclosed a compliance issue regarding the issuance of TLS/SSL certificates that contained invalid DNS names due to accented characters. The issue was first reported by a customer following the release of Android Chrome 58, prompting NetLock to investigate and identify additional misissued certificates. The CA confirmed that it has ceased issuing such certificates and has implemented measures to prevent future occurrences, including technical changes to validate DNS names. Affected certificates were revoked, and a detailed remediation plan was provided to Mozilla, including a timeline of actions taken. The case has been marked as resolved.
- Customer reported a technical problem with a certificate.
- NetLock received a Mozilla bug ticket regarding non-compliance.
- Affected certificates were revoked.
- Mozilla representative — Identified compliance issues in certificates issued by NetLock.
- Netlock — Confirmed awareness of the issues and actions taken to resolve them.
- Mozilla representative — Confirmed that fields in the CA Database will be updated.
- Netlock — Provided a detailed timeline of actions taken to address the compliance issues.
- Fastly representative — Marked the case as resolved after confirming all actions were completed.