← Start Commercial (StartCom) Ltd. cases
Bugzilla #1409859 Certificate Problem Report

Startcom: CAA Mis-Issuance: Lookup failure on DNSSEC-signed zone

RESOLVED INVALID Start Commercial (StartCom) Ltd.
AI Summary

A certificate request from StartCom for a DNSSEC-signed domain resulted in a lookup failure due to the server not responding to CAA queries. This timeout led to a misinterpretation of the permission to issue the certificate, which contradicts CAB Ballot 187 guidelines. StartCom acknowledged the issue and indicated that they were working on a fix. Subsequent updates suggested that the problem was resolved with a new EJBCA release. However, StartCom later announced their exit from the CA business.

Model: gpt-4o-mini Generated: 2026-06-13 17:37 UTC Confidence: 0.90
Chronology
  1. User reported CAA lookup failure to StartCom.
  2. StartCom reported that the issue was fixed with a system update.
  3. StartCom announced exit from the CA business.
Participants
Quirin Scheitle Iñigo Gerv
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