Sectigo: Failure to provide timely incident reports

Sectigo has faced significant challenges in providing timely incident reports, raising concerns about its operational transparency and compliance with Mozilla's incident response policies. The issue was first raised in July 2019, highlighting a pattern of delayed responses to multiple incident reports. Despite commitments to improve communication and incident handling, the company has struggled to meet expectations, leading to ongoing scrutiny from the community. The case emphasizes the need for Sectigo to enhance its processes and ensure timely updates to maintain trust.

1. 2019-07-04 Bug opened due to Sectigo's delayed incident responses.
2. 2019-09-20 Sectigo commits to weekly updates on incident reports.
3. 2020-01-22 Concerns raised about continued delays in incident reporting.
4. 2020-08-07 Sectigo acknowledges failures in timely reporting.
5. 2021-04-02 Bug scheduled for closure after ongoing discussions.