D-TRUST: incorrectly formatted businessCategory entry
D-TRUST reported an incident involving 89 EV certificates issued with an incorrectly formatted businessCategory entry. The issue was first brought to their attention on July 19, 2019, leading to an immediate investigation and the shutdown of the affected application processing system. D-TRUST communicated with customers and initiated the process of replacing the affected certificates. By August 30, 2019, all affected certificates had been revoked, although the process took longer than the Baseline Requirements mandate. D-TRUST has since committed to discontinuing its retail business to prevent future delays in certificate issuance and revocation.
- Initial report received; investigation started.
- Affected application processing system shut down.
- Pre-final incident report issued.
- Final revocation of all affected certificates completed.