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Bugzilla #1577913 Certificate Problem Report

GoDaddy: Issues with State and Country fields

RESOLVED FIXED GoDaddy
AI Summary

GoDaddy identified issues with the state and country fields in seven certificates, leading to incorrect ISO codes and misspellings. The problem was reported on August 19, 2019, prompting an investigation and subsequent revocation of the affected certificates by August 23. GoDaddy has since implemented a solution that includes a predefined list of acceptable states and jurisdictions, eliminating free text fields to prevent future errors. The new validation automation was deployed on October 1, 2019, and is now in effect globally for all certificates issued by GoDaddy.

Model: gpt-4o-mini Generated: 2026-06-13 19:34 UTC Confidence: 0.95
Chronology
  1. Certificate problem report received.
  2. Investigation began and affected customers were contacted.
  3. All affected certificates revoked.
  4. New validation automation deployed.
Participants
Joanna Fox Ryan Sleevi Wayne Thayer Derek Hood
External References
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