QuoVadis: Incorrect EV jurisdiction of incorporation information
This case addresses the misissuance of an EV certificate by QuoVadis due to incorrect jurisdiction of incorporation information. The issue was reported on September 19, 2019, leading to the revocation of the original certificate and the issuance of a replacement shortly thereafter. A detailed investigation revealed that the root cause involved manual data entry errors by validation staff, insufficient technical enforcement, and a lack of focus on the final certificate structure during internal audits. As a result, over 5,500 certificates were revoked and replaced due to similar issues. The remediation process has been completed, and the case is now resolved.
- Certificate Problem Report sent to QuoVadis.
- Original certificate revoked and replacement issued.
- Remediation complete; request to close the bug.