QuoVadis: Incorrect EV jurisdiction of incorporation information

This case involves QuoVadis, which faced issues related to the incorrect jurisdiction of incorporation information in its EV certificates. The problem was initially reported by a third party, leading to the revocation of the affected certificate and the issuance of a replacement. QuoVadis subsequently conducted a thorough investigation, resulting in the revocation and replacement of over 5,500 EV certificates due to similar jurisdictional issues. The root cause was identified as improper data entry by validation staff and insufficient internal audits. The remediation process has been completed, and the case has been resolved.

1. 2019-09-19 Certificate Problem Report submitted regarding incorrect jurisdiction information.
2. 2020-03-31 Remediation of the jurisdiction issues was completed.

1. 2019-10-16 Community commenter — Reported the incorrect jurisdiction issue and noted the revocation of the certificate.
2. 2020-01-23 DigiCert — Updated on the investigation progress and the number of revoked certificates.
3. 2020-04-01 Fastly representative — Confirmed that all questions have been answered and remediation is complete.