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Bugzilla #611283 · Certificate Problem Report

StartCom cert not working in Firefox 4 beta

Start Commercial (StartCom) Ltd. · RESOLVED
AI Summary

A user reported that their StartCom certificate was not functioning correctly in Firefox 4 beta, while it worked in Firefox 3.6. The issue was identified as the server not sending the complete CA certificate chain. After updating the server to include the intermediate certificate, the issue was resolved. The case highlights the importance of proper certificate chain configuration for browser compatibility.

Model: gpt-4o-mini Generated: 2026-06-13 12:16 UTC Confidence: 0.90
Chronology
  1. User reported certificate issue in Firefox 4 beta
  2. Support identified missing CA certificate chain
  3. User updated server configuration
  4. Issue resolved after server update
Participants
Jonathan Watt [:jwatt] Kathleen Wilson Eddy Nigg
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