← Izenpe S.A. cases
Bugzilla #1647121
Certificate Problem Report
Izenpe: Failure to provide a preliminary report within 24 hours.
RESOLVED
FIXED
Izenpe S.A.
AI Summary
Izenpe S.A. faced issues with the timely reporting of a misissuance incident involving two invalid EV certificates. The CA failed to provide a preliminary report within the required 24-hour timeframe after being notified of the problem. The delay was attributed to misconfigured email settings that prevented the incident from being escalated promptly. Izenpe has since taken corrective actions, including updating their contact protocols and training staff to prevent future occurrences.
Chronology
- Problem report submitted regarding two invalid EV certificates.
- Initial report deadline missed; no response received.
- Izenpe provided a detailed incident report.
- Updated CPS with new contact for incident reporting.
Participants
George [:fozzie]
Oscar Garcia
Ryan Sleevi
Brett Wilson
External References
Similar Local Cases
Izenpe: Failure to revoke within 5 days
Izenpe: intermediate certificates not revoked within BR time period
Izenpe: Intermediate CA certificates not listed in audit report
Izenpe: Multiple sub CAs with incorrectly encoded SubjectPublicKeyInfo algorithm
DigiCert: Failure to provide a preliminary report within 24 hours.
Asseco DS / Certum: Failure to provide a preliminary report within 24 hours.
Sectigo: Failure to provide a preliminary report within 24 hours.
IZENPE: Failed to respond a Certificate Problem Report within 24 hours and create a preliminary report in 72 hours