E-Tugra: audit delay due to COVID-19/environmental disaster restrictions
This case concerns E-Tugra’s delay in completing its next CA audit. E-Tugra stated it became aware of the problem on 20 July and that it planned to start the next audit with its auditor on 17 August, but could not schedule it due to lockdown restrictions related to an environmental disaster/pandemic. E-Tugra reported that the last audit covered 3 August 2018 through 26 July 2019, and that the next audit was originally planned to start before 20 July with audit reports sent by 15 October, but COVID-19 and local restrictions caused postponement. E-Tugra explained that curfew and suspended international flights affected planning and physical access, and that it could not plan the audit before 26 July; it later stated that the audit start was missed again on 17 August due to the auditor’s workload and other plans. E-Tugra said it and LSTI (the auditing company) were working to complete the audit in September and discussed the possibility of partial or full remote auditing. The audit was later completed between 21–25 September by LSTI, and E-Tugra stated it would finalize the audit report and audit letter and announce when ready. The bug is marked RESOLVED with resolution FIXED.
- E-Tugra reported becoming aware of the audit timing problem and planned a next audit start on 17 August.
- E-Tugra stated it could not start the scheduled audit with the auditor due to COVID-19 lockdown restrictions.
- LSTI completed E-Tugra’s 2020 yearly audit between 21–25 September.
- E-Tugra — Davut Tokgöz explained that E-Tugra could not schedule the next audit for 17 August due to lockdown/pandemic restrictions and said audits were postponed to September, with reports to follow.
- Community commenter — Ryan Sleevi asked for more precise details and referenced Mozilla’s CA audit delay expectations documentation.
- E-Tugra — Davut Tokgöz provided context on COVID-19 impacts in Turkey and LSTI’s planning constraints, and said the audit completion was being worked toward in September, including possible remote auditing.
- E-Tugra — Davut Tokgöz stated the 2020 yearly audit was completed between Sep 21–25 by LSTI and that E-Tugra would announce when the audit report and letter were ready.