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Bugzilla #1685370 Certificate Misissuance

Entrust: Incorrect Business Category Value Discovered in an EV SSL Certificate

RESOLVED FIXED Entrust
AI Summary

Entrust identified an incorrect business category value in an EV SSL certificate during a routine re-validation process. The error occurred when a verification agent mistakenly changed the business category from 'Government Entity' to 'Private Organization' during a contact update in 2019. This misissuance led to the issuance of one EV SSL certificate on March 18, 2020. Following the discovery on January 5, 2021, Entrust promptly initiated an internal investigation, confirmed the issue, and revoked the certificate within five days. The business profile has since been corrected, and measures have been implemented to prevent future occurrences.

Model: gpt-4o-mini Generated: 2026-06-13 21:27 UTC Confidence: 0.95
Chronology
  1. EV validation performed; correct Business Category set.
  2. Business category incorrectly changed during contact update.
  3. EV SSL certificate issued with incorrect Business Category.
  4. Incorrect Business Category discovered during re-validation.
  5. Certificate revoked.
Participants
Dathan Demone Ryan Sleevi
External References
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