Firmaprofesional: 2021 Audit Report Finding 1 out of 3
The case addresses an audit finding from Firmaprofesional regarding the lack of formal assignment and acceptance of a trusted role (System Administrator). This issue was identified during an annual eIDAS audit in March 2021. In response, Firmaprofesional modified their human resources processes to ensure that role assignments are validated before granting permissions. However, concerns were raised about the company's history of undisclosed incidents and the adequacy of their incident reporting process. The resolution involved improving communication between departments and redesigning procedures to prevent future occurrences.
- Finding identified in annual eIDAS audit.
- Finding registered in JIRA and action plan established.
- New HR process validated by Human Resources Director.