Firmaprofesional: 2021 Audit Report Finding 2 out of 3

This case involves Firmaprofesional's proactive disclosure of a compliance issue identified during a 2021 audit. The audit revealed that the role of Validation Specialist had not been clearly defined, and there was insufficient evidence of periodic training for personnel in this role. Firmaprofesional acknowledged the issue and outlined a timeline of corrective actions, including the establishment of an online training course for validation specialists and improved record-keeping practices. The CA has since implemented these changes and confirmed that they have stopped issuing certificates with the identified problem. The case has been resolved with the implementation of necessary corrective measures.

1. 2021-06-23 Audit finding revealed issues with the definition and training of Validation Specialists.
2. 2021-10-13 Firmaprofesional deployed an upgrade to their RA software to enhance compliance.

1. 2021-06-23 Autoridad de Certificacion Firmaprofesional — Firmaprofesional reported an audit finding regarding the role of Validation Specialist.
2. 2021-06-26 Community commenter — Requested more details on the incident report and timeline.
3. 2021-07-09 Community commenter — Expressed concerns about the training and validation processes.
4. 2021-07-15 Autoridad de Certificacion Firmaprofesional — Provided updates on training practices and improvements.
5. 2021-10-04 Autoridad de Certificacion Firmaprofesional — Announced the deployment of an upgrade to RA software for compliance.
6. 2021-10-14 Mozilla representative — Indicated intention to close the case unless objections were raised.