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Bugzilla #1726333
Certificate Problem Report
Network Solutions: All test CA test website certificates are expired
RESOLVED
FIXED
Network Solutions
AI Summary
Network Solutions faced an issue where all test website certificates were expired, leading to non-compliance with BR s2.2. The problem was first reported on August 13, 2021, and despite initial communication from Sectigo, no updates were provided until August 18, when a bug was opened. Following the report, new test certificates were issued and deployed. The root cause was identified as a knowledge gap due to personnel changes, and Network Solutions has since transitioned to a managed CA model to prevent future occurrences.
Chronology
- Sectigo informs Network Solutions of impending certificate expirations.
- Sectigo contacts Network Solutions about expired certificates.
- Issue reported by a third party.
- Bug opened regarding expired certificates.
- New test website certificates deployed.
- Network Solutions outlines steps taken to resolve the issue.
- Bug closed after confirming resolution.
Participants
Matthias
Keith McKenney
Charles Wang
External References
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