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Bugzilla #1771238 Certificate Problem Report

Certainly: Serving Expired OCSP Responses

RESOLVED FIXED Certainly LLC
AI Summary

Certainly LLC experienced an incident where expired OCSP responses were being served due to a failure in their OCSP updater service. The issue was traced back to a configuration change made during a Boulder release, which caused the updater to panic and stop generating new responses. The problem was identified on May 24, 2022, and was resolved by rolling back to a previous Boulder release on May 25, restoring normal service. A total of approximately 10,647 certificates were affected during the downtime. The CA has since implemented a remediation plan to enhance monitoring and prevent future occurrences.

Model: gpt-4o-mini Generated: 2026-06-13 21:26 UTC Confidence: 0.95
Chronology
  1. OCSP updater service begins to panic.
  2. Incident declared after expired OCSP responses were discovered.
  3. Service restored after rolling back Boulder to a prior release.
Participants
Wayne Thayer Aaron Gable Brett Wilson
External References
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