Microsoft - Request for access to CCADB API
This case is about Microsoft requesting access to the CCADB API in a sandbox environment. Microsoft asked for an update and an approximate ETA for the access request. The CCADB API access work progressed when a Salesforce account was added to the test environment, and documentation/API information was sent to Microsoft. Additional sandbox user accounts were added for Yirga and Ramkumar. Later, the CCADB API team reported that Yirga Mulat and Kellen Bryant could connect to the API using Postman but not from their program, and they could not complete one-time authorization to generate a code for access tokens. The team noted the problem could be in the users’ code or the environment and also mentioned a separate “safelink issue” with Microsoft Outlook. The bug remains in ASSIGNED status.
- Microsoft requested CCADB API access in the sandbox environment.
- Microsoft followed up asking for an update/ETA on the CCADB API access request.
- A Salesforce account was added to the CCADB test environment and documentation/API information was provided.
- Two additional sandbox user accounts were added for Yirga and Ramkumar.
- Sandbox users could connect via Postman but could not complete one-time authorization from their program to generate access-token codes.
- Microsoft Corporation — Requested CCADB API access in the sandbox.
- Microsoft Corporation — Asked for an update and approximate ETA for the request.
- Apicalapps representative — Said the Salesforce account was added to the test environment and documentation/API information was sent, and offered further help.
- Apicalapps representative — Reported that two new user accounts were added for Yirga and Ramkumar in the SBxCCADB test environment.
- Apicalapps representative — Reported that Yirga Mulat and Kellen Bryant can connect via Postman but cannot complete one-time authorization from their program to generate codes for access tokens, and noted it could be code or environment; also mentioned a safelink issue with Microsoft Outlook.