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Bugzilla #1797165
Certificate Problem Report
DigiCert: Delayed Revocation of ~5.5 hours
RESOLVED
DigiCert
AI Summary
DigiCert experienced a delay of approximately 5.5 hours in revoking 118 certificates due to a misalignment in their internal processes. The issue arose when the organization contact information was gathered separately from the confirmation of certificate issues, leading to a delay in the revocation timeline. DigiCert has since adjusted their procedures to ensure that revocation timelines align more closely with the identification of certificate problems.
Chronology
- Compliance performed a sweep to identify impacted certificates.
- Certificates were revoked.
- Confirmed the issue with the initial 118 revocations.
Participants
Jeremy Rowley
B. Wilson
External References
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