← DigiCert cases
Bugzilla #1693343 · Certificate Problem Report

DigiCert: Failure to find and revoke key-compromised certificates within 24 hours

DigiCert · RESOLVED
AI Summary

DigiCert faced an issue where key-compromised certificates were not revoked within the mandated 24-hour period. The problem stemmed from a connectivity issue between the CA and the revocation service following a data center migration. After a report from a user, DigiCert identified the issue, corrected the connectivity problem, and successfully revoked the affected certificates. The CA has since implemented measures to prevent similar issues in the future.

Model: gpt-4o-mini Generated: 2026-06-13 11:40 UTC Confidence: 0.95
Chronology
  1. DigiCert migrated to a new data center, causing connectivity issues.
  2. User reported failure to revoke compromised keys.
  3. DigiCert corrected the URL and revoked the certificates.
  4. DigiCert deployed code changes and updated CPS.
Participants
Rob Stradling Jeremy Rowley
Similar Local Cases
#1896462 RESOLVED Certificate Problem Report Opened 2024-05-13 · Closed 2024-06-01 · 69% similar
Digicert: Preview certificate uploaded to CCADB instead of the actual certificate
#1664325 RESOLVED Certificate Problem Report Opened 2020-09-10 · Closed 2023-02-22 · 64% similar
DigiCert: SHA-256 hash algorithm used with ECC P-384 key
#1639801 RESOLVED Certificate Problem Report Opened 2020-05-21 · Closed 2023-02-22 · 64% similar
DigiCert: Failure to revoke key-compromised certificates within 24 hours
#1639802 RESOLVED Certificate Problem Report Opened 2020-05-21 · Closed 2023-02-22 · 63% similar
DigiCert: Failure to revoke key-compromised certificate
#1550645 RESOLVED Certificate Problem Report Opened 2019-05-10 · Closed 2023-02-22 · 63% similar
DigiCert: CAA Checking Issue
#1653475 RESOLVED Certificate Problem Report Opened 2020-07-17 · Closed 2023-02-22 · 62% similar
DigiCert: Key Size Not Divisible By 8
#1483715 RESOLVED Certificate Problem Report Opened 2018-08-15 · Closed 2024-06-30 · 62% similar
DigiCert: improper use of domain validation method
#1744795 RESOLVED Certificate Problem Report Opened 2021-12-07 · Closed 2023-02-22 · 61% similar
DigiCert: Issuance of certs with weak keys (ROCA)

We use only essential cookies and local browser storage for preferences and security. See our Privacy Policy for details.

Confirm action