The case involves e-commerce monitoring GmbH's failure to revoke multiple certificates in a timely manner, which violated the Baseline Requirements. The CA was required to submit an incident report detailing the reasons for the delay and the actions taken to prevent future occurrences. Despite acknowledging the need for improvements, the CA faced criticism for insufficient documentation and understanding of revocation requirements. As a result, browsers have decided to remove e-commerce monitoring GmbH from their Root Programs effective June 30, 2024, while the CA commits to restructuring its processes to regain compliance.