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Bugzilla #1867130 Certificate Misissuance

Entrust: Jurisdiction Locality Wrong in EV Certificate

RESOLVED FIXED Entrust
AI Summary

Entrust identified a misissuance of two EV TLD certificates and one EV Code Signing certificate due to a manual error where a postal code was incorrectly entered in the Jurisdiction locality field instead of a city name. This issue was discovered during a routine annual re-verification on November 17, 2023. Following the identification of the error, the certificates were revoked by November 26, 2023. Entrust has since implemented action items to prevent similar occurrences, including updating 340 accounts and enhancing their verification software.

Model: gpt-4o-mini Generated: 2026-06-13 21:34 UTC Confidence: 1.00
Chronology
  1. Issue identified during annual re-verification.
  2. Investigation completed.
  3. All affected certificates were revoked.
  4. Software update released to improve visibility of changes.
Participants
Bruce Morton Mathew Hodson
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