DigiCert: Verizon CPS lacks CPR problem reporting instructions

This case addresses a compliance issue where Verizon's Certification Practice Statement (CPS) did not include proper problem reporting instructions as required by the Baseline Requirements. After the issue was reported, Verizon promptly updated their CPS to include the necessary contact information. The case highlights the importance of maintaining compliance with industry standards and the steps taken by Verizon to rectify the oversight.

1. 2019-11-15 Issue reported regarding missing CPR instructions in CPS
2. 2019-11-19 Verizon published updated CPS with correct information