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Bugzilla #1902868
Certificate Problem Report
GoDaddy: CPR was not responded to in 24 hours
RESOLVED
FIXED
GoDaddy
AI Summary
GoDaddy failed to respond to a Certificate Problem Report (CPR) within the required 24-hour timeframe, which is a violation of the Baseline Requirements for the Issuance and Management of Publicly-Trusted TLS Server Certificates. The incident was attributed to human error during the initial review process, where the administrator did not recognize the need for an immediate response. GoDaddy has since acknowledged the oversight and is implementing additional training to prevent future occurrences.
Chronology
- CPR email received from rdaurne77@gmail.com
- Bug 1902868 posted
- GoDaddy responded to the original CPR email
- GoDaddy confirmed compliance with BRs after additional research
Participants
Wayne
Johnny
Brittany
Amir
Ben
External References
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