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Bugzilla #1904257 Certificate Problem Report

Microsoft PKI Services: Invalid Email Address for CPRs

RESOLVED FIXED Microsoft Corporation
AI Summary

The Microsoft PKI Services encountered an issue with the email address provided for Certificate Problem Reports (CPRs), which was found to be undeliverable due to restrictions on the distribution list. Emails sent to the address were rejected, causing confusion regarding the receipt of reports. Microsoft has since modified the distribution list to prevent further issues, ensuring that emails are now properly delivered. The case was resolved without the need for an incident report, as the intended communication was successfully established.

Model: gpt-4o-mini Generated: 2026-06-13 21:18 UTC Confidence: 0.90
Chronology
  1. Initial report of undeliverable email address for CPRs.
  2. Modification of distribution list membership to resolve email delivery issues.
  3. Confirmation that the issue was fixed and discussion on preventing future occurrences.
  4. Case closed as resolved.
Participants
Ben Wilson u654666@disabled.tld amir@aaomidi.com
External References
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