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Bugzilla #1919304 Certificate Problem Report

GlobalSign: Caching headers inaccurate for subset of CRLs

RESOLVED FIXED GlobalSign nv-sa
AI Summary

GlobalSign identified an issue with inaccurate HTTP caching headers for a subset of Certificate Revocation Lists (CRLs) published through their Atlas platform. This problem occurred between August 22 and September 13, 2024, affecting CRLs for 185 CAs. Clients using conditional GET requests may have received outdated responses during this period. The root cause was traced to a bug in the update process that prevented the correct HTTP headers from being applied. Remedial actions have been implemented, including updates to the QA process and monitoring enhancements.

Model: gpt-4o-mini Generated: 2026-06-13 21:37 UTC Confidence: 0.90
Chronology
  1. Updates performed to first CRL server; incorrect caching headers published.
  2. Issue identified and escalation to compliance team.
  3. Monitoring extended to cover HTTP headers.
  4. Updates to QA process completed.
  5. Case scheduled for closure.
Participants
christophe.bonjean@globalsign.com bwilson@mozilla.com
External References
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