← DigiCert cases
Bugzilla #1932994
Revocation Issue
DigiCert: Some CRLs were not updated for a few days
RESOLVED
FIXED
DigiCert
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AI Summary
DigiCert reported an incident involving an outage where some Certificate Revocation Lists (CRLs) were not updated for several days due to a misconfiguration in SSH settings affecting their legacy European operations. The issue was identified on November 21, 2024, and all CRLs have since been updated. DigiCert provided a detailed incident report outlining the root cause, which was linked to a connection limit reached during heavy load, and outlined remediation steps including enhanced logging and monitoring practices. All action items have been completed, and the incident has been resolved.
Chronology
- DigiCert confirmed the outage and began remediation efforts.
- DigiCert completed all action items related to the incident.
Thread Activity
- DigiCert — Initial report of CRL outage due to configuration issues.
- DigiCert — All action items related to the incident have been completed.
- Mozilla representative — Indicated intention to close the bug unless further issues arise.
Participants
DigiCert
Mozilla representative
External References
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