DigiCert: Late incident report for bug 1925106
DigiCert reported a failure to submit a full incident report within the required timeframe for bug 1925106. The delay was attributed to an incorrect calculation of deadlines during an internal tracker consolidation, which was exacerbated by staffing changes. DigiCert acknowledged the impact of this oversight on the community's expectations and outlined corrective actions, including updating their standard operating procedures (SOP) to better manage incident response timelines. The incident report was ultimately submitted late, but all action items to prevent future occurrences have been completed, and DigiCert has requested closure of the case.
- DigiCert files preliminary incident report for bug 1925106.
- DigiCert submits full incident report late.
- Bug closed after all action items completed.
- DigiCert — DigiCert acknowledges the late submission of the full incident report.
- DigiCert — DigiCert requests closure of the bug after completing all actions.
- DigiCert — DigiCert provides a closure summary detailing the incident and remediation steps.