Chunghwa Telecom: Failure to check restrictive CAA record during Migration
Chunghwa Telecom (CHT) faced a significant incident during the migration of TLS certificates from GTLSCA to HiPKI OV TLS CA, where they reused Domain Control Validation (DCV) data without properly checking CAA records. This oversight led to the issuance of 11,860 certificates that were not authorized, as some domains had CAA records that restricted issuance. Upon notification from the Chrome Root Program regarding unusual certificate issuance, CHT promptly initiated a large-scale revocation process, successfully revoking all affected certificates. The incident highlighted procedural weaknesses and the need for improved verification practices.
- Non-compliance start date
- Non-compliance identified date
- Non-compliance end date
- Received notification from Chrome Root Program
- Revocation of 11,860 certificates completed