← Sectigo cases
Bugzilla #1954580
Certificate Problem Report
Sectigo: Temporary failure to publish OCSP responses for newly issued certificates
RESOLVED
FIXED
Sectigo
AI Summary
Sectigo experienced a database outage in its CertStatus system, which affected the timely publication of OCSP responses for 6,957 certificates. The outage occurred due to the database file system reaching full capacity, caused by a failure in the offloading process of backup files. The incident was self-reported, and Sectigo has since implemented several action items to prevent future occurrences, including changes to server configurations and enhanced monitoring.
Chronology
- Database outage occurred, affecting OCSP response publication.
- Full incident report submitted detailing the causes and impacts.
- Final action items related to the incident completed.
- Report closure summary issued, requesting closure of the incident.
Participants
Martijn Katerbarg
External References
Similar Local Cases
Sectigo: Intermittent OCSP unauthorized responses for certificates older than 15 minutes
Sectigo: Partial OCSP response publication delay for newly issued certificates
Sectigo: Incorrect OCSP responses
Sectigo: Failure to reply to Certificate Problem Reports within 24 hours
Sectigo: Late revocation for incomplete Subject organizationName
Sectigo: QWAC certificates issued with incorrect subject:organizationIdentifier attribute value
Sectigo: OV reuse data applied for wrong organization
Sectigo: OCSP, caIssuers, and CRL endpoints unavailable for a single Subordinate CA