← Carillon Information Security Inc. cases
Bugzilla #2015564
CA Owner Information
Carillon Information Security: Missing Contact Information in CCADB
RESOLVED
Carillon Information Security Inc.
AI Summary
Carillon Information Security Inc. failed to update required contact information in the CCADB after being notified of the missing fields on January 23, 2026. The fields 'CA Email Alias 1' and 'CA Email Alias 2' were left empty, violating CCADB Policy Section 2. Despite submitting a case with the requested information, Carillon misunderstood the requirements, leading to further complications. The issue was eventually resolved, but concerns were raised regarding Carillon's operational processes and adherence to reporting guidelines.
Chronology
- Notification sent to Carillon regarding missing contact information.
- Bug opened by Dustin Hollenback (Apple) regarding the missing information.
- Carillon submitted a case with incorrect information.
- Carillon requested to remove its root CA from the Microsoft Trust Store.
Participants
Dustin Hollenback (Apple)
Lyne Brosseau (Carillon)
CCADB Support
External References
Similar Local Cases
Byte Computer: Missing Contact Information in CCADB
Echoworx: Missing Contact Information in CCADB
Agencia Notarial de Certificacion (ANCERT): Missing Contact Information in CCADB
Swiss BIT (FOITT): Missing Contact Information in CCADB
SwissSign - Request for access to CCADB API
eMudhra emSign PKI Services: Failure To Update CA Owner Information In CCADB
Amazon Trust Services - Request for Access to CCADB API
Microsoft - Request for access to CCADB API