Google Trust Services: Outdated BR version in some validation records
Google Trust Services (GTS) discovered that an incorrect Baseline Requirements (BR) version number was recorded in domain validation logs, although the validation processes themselves complied with the applicable BRs. The issue was identified during internal checks and was limited to logging inaccuracies. GTS paused certificate issuance to address the problem, implemented a fix, and resumed issuance. A full incident report was provided, detailing the timeline and root causes, including a gap in the BR change management process and ambiguity in the BR language. GTS has committed to maintaining compliance with BR requirements and has participated in discussions to clarify these standards.
- Non-compliance start date; first stale BR version recorded.
- Non-compliance identified.
- Non-compliance end date; issuance paused and fix deployed.
- Incident report closure requested.