← iTrusChina Co., Ltd. cases
Bugzilla #2020899
Policy Compliance
iTrusChina: Failure to Respond to Feb 2026 Chrome Root Program Survey
RESOLVED
FIXED
iTrusChina Co., Ltd.
AI Summary
iTrusChina Co., Ltd. failed to respond to a survey regarding the Chrome Root Policy v1.8 by the deadline of February 26, 2026, due to emails being incorrectly quarantined by their new Email Security Gateway. This incident was identified on March 3, 2026, and iTrusChina has since taken corrective actions, including adjusting their email security settings and improving management of quarantined emails. The company has committed to timely responses to future surveys and policy changes.
Chronology
- Chrome Root Program Team sent the first email to iTrusChina regarding the survey.
- Reminder emails sent by the Chrome Team were quarantined.
- iTrusChina was notified of their failure to respond.
- iTrusChina adjusted their Email Security Gateway settings.
- Incident report closure summary provided.
Participants
iTrusChina Co., Ltd.
Chrome Root Program Team
External References
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