Thailand NRCA - Explanation for delay in WebTrust Assurance report
This case concerns a delay in submitting WebTrust Assurance Reports for the Electronic Transactions Development Agency (ETDA) for the audit period from September 2024 to January 2025. The CA (Thailand National Root Certificate Authority / ETDA) states that it was required by Mozilla’s Root Store Policy to submit the WebTrust Assurance Reports by the stipulated deadlines, but experienced delays due to unforeseen circumstances. In the explanatory letter, the CA attributes the delay primarily to the transition of its WebTrust Practitioner’s License from its previous entity to BDO, which required additional time to ensure compliance with quality standards and relevant professional obligations. The CA says it made efforts to mitigate the delays and is committed to providing the necessary documentation as soon as possible. The thread also includes references to CCADB case 00003090 and WebTrust seal links for other entities. The bug remains in ASSIGNED status, with CCADB CA Owner ID A002587 noted by i**********g@ccadb.org.
- ETDA/Thailand NRCA submitted an explanatory letter to account for delayed WebTrust Assurance Reports for the September 2024–January 2025 audit period.
- CCADB incident reporting recorded the CA Owner ID for the case.
- Etda representative — Created an attachment containing an explanatory letter describing reasons for the delay in ETDA’s WebTrust Assurance Reports, citing the transition of the WebTrust Practitioner’s License to BDO.
- Etda representative — Referred to CCADB Case 00003090 and provided WebTrust seal URLs for WTCA, NS, and SSLBR.
- CCADB representative — Noted that the CCADB CA Owner ID is A002587.