← SwissSign AG cases
Bugzilla #2033000 Ca Certificate Compliance Incident Self Reported Incident Policy Document Issue Revocation Issue

SwissSign S/MIME CPR profile description error; incident report closed after remediation

RESOLVED FIXED SwissSign AG
This summary was auto-generated by AI and revised by me when needed — accuracy improves with each update. Always refer to the official Bugzilla thread as the authoritative source. If you spot an inaccuracy, let me know via the contact form.
AI Summary

SwissSign disclosed an incident after auditors found that chapter 3.3.1.7 of its S/MIME CPR v13 described the commonName field incorrectly for S/MIME MV certificates. SwissSign said the CPR text did not match the S/MIME BR requirement that the CN be a mailbox address, while the issued end-entity certificates themselves were compliant. SwissSign updated the CPR, identified the affected certificates, and revoked all affected certificates on 2026-04-22. The company then tracked remediation work on review guidelines, template coverage, and test-plan checks, and later reported that all action items were completed. On 2026-07-02, SwissSign posted a Report Closure Summary and requested closure, and CCADB issued a final call for comments with a planned close date of about 2026-07-09; the bug is now RESOLVED/FIXED.

Model: gpt-5.4-mini Generated: 2026-06-13 20:46 UTC Revised: 2026-07-12 06:00 UTC Confidence: 0.97 20 comments
Chronology
  1. SwissSign published CPR S/MIME v13 with the incorrect commonName profile description for S/MIME MV certificates.
  2. Auditors identified the CPR profile description error and SwissSign began analysis and remediation.
  3. SwissSign published an updated CPR v15 note clarifying that the certificate CN is copied from the Email field.
  4. SwissSign revoked all affected certificates.
  5. SwissSign posted the Report Closure Summary and requested closure.
Thread Activity
  1. SwissSign AG — SwissSign reported that auditors found an error in the CPR S/MIME commonName description and said the issue was disclosed from auditor information.
  2. SwissSign AG — SwissSign provided the full incident report, including the affected certificate count, timeline, and revocation completion.
  3. Verbuecheln representative — Stephan noted a wording issue in the updated CPR text and pointed out that the typo also appeared in the PDF.
  4. SwissSign AG — SwissSign said it would correct the typo in the next CPR update.
  5. SwissSign AG — SwissSign corrected the date in the incident timeline for the publication of CPR S/MIME v13.
  6. SwissSign AG — SwissSign said action item #1 was done and the other action items were ongoing.
  7. SwissSign AG — SwissSign said action item #3 was completed and action item #2 was still ongoing.
  8. SwissSign AG — SwissSign said action item #2 was completed and that it was preparing the Report Closure Summary.
  9. SwissSign AG — SwissSign posted the Report Closure Summary, stated that all action items were completed, and requested closure.
  10. CCADB representative — CCADB issued a final call for comments or questions and said the incident report would be closed around 2026-07-09.
Participants
SwissSign AG Verbuecheln representative CCADB representative
Related Bugzilla IDs Mentioned
Similar Local Cases
#1849364 RESOLVED Revocation Issue Self Reported Incident Opened 2023-08-18 · Closed 2023-09-22 · 95% similar
SwissSign: Missed revocation and opening Bugzilla
#1929189 RESOLVED Certificate Misissuance Policy Document Issue Opened 2024-11-05 · Closed 2025-07-01 · 94% similar
SwissSign: S/MIME certificates deviate from CPR
#1990282 RESOLVED Audit Finding Self Reported Incident Opened 2025-09-23 · Closed 2026-05-11 · 93% similar
SwissSign: recommendation on linting software updates
#1995252 RESOLVED Incident Opened 2025-10-20 · Closed 2025-12-11 · 92% similar
SwissSign: Attribute Change process did not revoke single-domain certificates
#1990263 RESOLVED Incident Opened 2025-09-23 · Closed 2026-05-04 · 89% similar
SwissSign: recommendation on BIA/BCP review
#1784881 RESOLVED Policy Document Issue Self Reported Incident Opened 2022-08-15 · Closed 2023-02-22 · 88% similar
SwissSign: Missed deadline of publication of 6 CPs and 1 CP/CPS
#1815466 RESOLVED Revocation Issue Self Reported Incident Opened 2023-02-07 · Closed 2023-04-19 · 88% similar
SwissSign: CRL/OCSP revocation time mismatch
#1860750 RESOLVED Ca Certificate Compliance Self Reported Incident Opened 2023-10-24 · Closed 2023-11-08 · 88% similar
SwissSign: EV code in JurisdiktionStateOrProvinceName

We use only essential cookies and local browser storage for preferences and security. See our Privacy Policy for details.

Confirm action