Microsoft PKI Services missed the required seven-day update for Bugzilla 2059818
Microsoft PKI Services reported that it did not update open Bugzilla incident report 2059818 within the required seven-day window because no "Next update" date was recorded in the Bugzilla Whiteboard. The previous update was posted on 2026-08-14, making the next update due on 2026-08-21, but the overdue update was not posted until 2026-08-24. Microsoft said the issue was caused by an internal monitoring process that scheduled updates based on action-item changes rather than the absence of a Whiteboard next-update date. The company stated that this incident affected only the timeliness of the report update and did not affect certificate issuance, validation, revocation, or subscribers. Microsoft later asked to align the next update date with the Full Incident Report due date, and the Whiteboard was updated to show "Next update 2026-09-08."
- Microsoft PKI Services posted an update to Bugzilla 2059818 without recording a future next-update date.
- The required seven-day update deadline passed without a new update being posted.
- Microsoft PKI Services posted the overdue update to Bugzilla 2059818.
- Microsoft PKI Services opened Bugzilla 2066649 to report the missed update deadline.
- The Whiteboard for Bugzilla 2066649 was updated to show "Next update 2026-09-08."
- Microsoft Corporation — Microsoft PKI Services filed a preliminary incident report saying it missed the seven-day update deadline for Bugzilla 2059818.
- Microsoft Corporation — Microsoft requested that the next update date be aligned with the Full Incident Report due date of 2026-09-08.
- Microsoft Corporation — Microsoft filed the full incident report, explaining the internal process issue and stating that no certificates were affected.
- Microsoft Corporation — Microsoft requested that the next update date be aligned with the remaining action item due date of 2026-09-25.