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Bugzilla #708229 Certificate Problem Report

GoDaddy's intermediate CA not in the Mozilla CA bundle

RESOLVED GoDaddy
AI Summary

A user reported that GoDaddy's intermediate CA certificate is missing from the Mozilla CA bundle, causing SSL handshake failures for GoDaddy class 2 certificates. The user expected the certificate to be included in the bundle to resolve the issue. However, it was clarified that intermediate certificates are not included in the Mozilla root store and that web servers must send the complete certificate chain. The case was ultimately marked as invalid.

Model: gpt-4o-mini Generated: 2026-06-13 12:18 UTC Confidence: 0.90
Chronology
  1. User reported missing GoDaddy intermediate CA certificate
  2. Discussion on the nature of CA bundles and intermediate certificates
  3. Case marked as invalid
Participants
Synthead Kathleen Wilson Matti Mversen Gerv
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