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Bugzilla #2015567 CCADB Compliance

Government of Saudi Arabia, NIC (SDAIA): Missing Contact Information in CCADB

RESOLVED FIXED Saudi Data and Artificial Intelligence Authority (SDAIA)
AI Summary

The Saudi Data and Artificial Intelligence Authority (SDAIA) was found to have missing contact information in the CCADB, specifically the fields for non-personal email aliases. This issue persisted from the creation of their record in December 2017 until it was resolved in February 2026. The delay in updating these fields was attributed to a lack of internal detection due to reliance on other communication channels and outdated primary contact information. Following the identification of this issue, SDAIA took corrective actions, including populating the required fields and consolidating multiple CCADB accounts into one. They have committed to ongoing compliance monitoring.

Model: gpt-4o-mini Generated: 2026-06-13 17:28 UTC Confidence: 1.00
Chronology
  1. SDAIA record created in CCADB
  2. Notification sent to SDAIA regarding missing contact information
  3. CA Email Alias 1 populated in CCADB
  4. Consolidation of CCADB accounts completed
  5. Incident report closure requested
Participants
Ammar Asofyani Dustin Hollenback
External References
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