DigiCert: improper use of domain validation method

DigiCert faced an issue with improper domain validation methods that affected approximately 2,500 certificates. The problem was identified after a customer inquired about the validation process, leading to an internal investigation. It was discovered that some validations did not comply with the updated standards, prompting DigiCert to halt issuance based on the flawed process. The company has since revalidated all affected certificates and implemented measures to prevent future occurrences.

1. 2018-08-07 Customer inquiry triggered investigation
2. 2018-08-13 DigiCert stopped all issuance based on the flawed validation process
3. 2018-09-21 All affected certificates revalidated and approved