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Bugzilla #1524815
Delayed Revocation
GoDaddy: failure to revoke underscores
RESOLVED
FIXED
GoDaddy
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AI Summary
GoDaddy failed to revoke two certificates containing underscores in the DNS names by the required deadline of January 15, 2019. The issue was reported to GoDaddy on January 29, 2019, and the certificates were revoked the following day. GoDaddy acknowledged the delay and provided a detailed incident report outlining their response timeline and root cause analysis. They have since implemented measures to prevent similar issues in the future, including enhanced search capabilities and a peer review process for revocation queries. The case has been resolved with all questions answered and remediation deemed complete.
Chronology
- GoDaddy received a certificate problem report regarding unrevoked certificates.
- The reported certificates were revoked.
Thread Activity
- Titanous representative — GoDaddy failed to revoke certificates containing underscores by the deadline.
- GoDaddy — GoDaddy provided an incident report detailing their response to the problem.
- GoDaddy — GoDaddy confirmed that remediation measures for the incident were completed.
Participants
Titanous representative
Fastly representative
GoDaddy
Community commenter
External References
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