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Bugzilla #1602999 Certificate Problem Report

Microsoft PKI Services: Loss of Archived Firewall logs from Retention Store

RESOLVED FIXED Microsoft Corporation
AI Summary

Microsoft reported a loss of approximately nine and a half months of archived firewall syslog data due to a misconfiguration in their monitoring and retention platform. The issue was detected on September 12, 2019, and was promptly corrected the same day. Continuous monitoring and alerting were implemented to prevent future occurrences. The incident did not impact the issuing of certificates, as the lost logs did not contain any problematic certificates. A root cause analysis was performed, leading to enhanced monitoring protocols.

Model: gpt-4o-mini Generated: 2026-06-13 21:01 UTC Confidence: 1.00
Chronology
  1. Problem detected and misconfiguration corrected
  2. Continuous monitoring and alerting implemented
Participants
mohanr@microsoft.com wthayer@fastly.com
External References
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