QuoVadis: Failure to provide a preliminary report within 24 hours.
This case concerns QuoVadis's failure to provide a preliminary report within the required 24-hour timeframe after receiving a problem report regarding misissued certificates. The issue was raised by a user who reported that QuoVadis did not acknowledge the problem report in a timely manner, leading to a delay in revocation. QuoVadis confirmed the revocation of the certificates after more than five days, which also violated the Baseline Requirements. The CA has since integrated an automated revocation system to improve compliance with reporting timelines. The case has been resolved, and the bug is now closed.
- Problem report filed by George regarding misissued certificates.
- QuoVadis failed to revoke the certificates within the required 5 days.
- QuoVadis integrated with the automated revocation system.
- Fozzie representative — Reported that QuoVadis did not send a preliminary report within 24 hours.
- DigiCert — Provided a timeline of actions taken by QuoVadis in response to the report.
- DigiCert — Requested closure of the bug, stating the matter was resolved.
- DigiCert — Confirmed that the integration with the automated system was complete and requested closure of the bug.