Entrust: Late Revocation for Invalid State/Province Issue

Entrust reported a late revocation issue concerning 395 certificates that could not be revoked within the required 5-day timeframe due to the operational constraints of a large customer. The CA communicated that they would allow additional time for the customer to replace the certificates to avoid severe impacts on their infrastructure. A timeline was established for revocation, with updates provided throughout the process. Ultimately, all certificates related to this incident were revoked by the deadline of September 5, 2020, and the issue has been resolved.

1. 2020-08-11 Entrust discovered that a customer could not revoke 395 certificates by the deadline.
2. 2020-09-05 All certificates related to the incident were revoked.

1. 2020-08-12 Entrustdatacard representative — Initial report of the late revocation issue.
2. 2020-08-14 Entrustdatacard representative — Provided details on the timeline and actions taken regarding the late revocation.
3. 2020-08-17 Entrustdatacard representative — Attached a list of certificates that were not revoked before the deadline.
4. 2020-09-04 Entrustdatacard representative — Confirmed that all certificates for this incident have been revoked.
5. 2020-10-05 Mozilla representative — Indicated intention to close the bug as the incident report and revocations are complete.