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Bugzilla #1711147 Self Reported Incident

Microsoft PKI Services: Malformed ICAs (missing certificate policy extensions)

RESOLVED FIXED Microsoft Corporation
This summary was auto-generated by AI and revised by me when needed — accuracy improves with each update. Always refer to the official Bugzilla thread as the authoritative source. If you spot an inaccuracy, let me know via the contact form.
AI Summary

Microsoft PKI Services identified a compliance issue involving eight Intermediate CA certificates that were missing the required certificatePolicies extension, as mandated by the CA/Browser Forum Baseline Requirements. The issue was first reported by their WebTrust auditor on May 4, 2021. In response, Microsoft acknowledged the issue, revoked the affected certificates, and implemented a series of remediation steps, including updating their issuance processes to include post-issuance checks using Zlint. They also committed to enhancing their procedures to prevent similar issues in the future, including plans for automated pre-issuance linting by December 2022. The case has been resolved with the necessary actions taken.

Model: gpt-4o-mini Generated: 2026-06-13 21:14 UTC Revised: 2026-06-16 19:16 UTC Confidence: 0.90 21 comments
Chronology
  1. Issue reported to Microsoft PKI Services by their auditor.
  2. Revocation of all eight affected ICA certificates completed.
  3. Planned implementation of automated pre-issuance linting for CA certificates.
Thread Activity
  1. Microsoft Corporation — Initial report of the incident and acknowledgment of the issue.
  2. Microsoft Corporation — Detailed root cause analysis provided, outlining the syntax error in the certificate policy extensions.
  3. Microsoft Corporation — Update on the implementation of new processes to prevent future mis-issuances.
  4. Microsoft Corporation — Confirmation of plans for automated pre-issuance linting and request to resolve the bug.
Participants
Microsoft Corporation Community commenter Mozilla representative
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