Network Solutions: 2021 Audit Findings 1-3
This case records 2021 WebTrust audit findings for Network Solutions. The audit reports state that Network Solutions failed to respond to and process certificate problem reports in a timely fashion. Mozilla noted that Network Solutions is required to file an Incident Report, and pointed to Mozilla’s incident-reporting guidance. Network Solutions’ representative indicated the bug should be closed as a resolved duplicate of bug 1723121, which had already been filed to address the same audit finding and for which an incident report had already been provided. The bug was then closed as RESOLVED DUPLICATE of bug 1723121. No further remediation steps beyond the duplicate closure were stated in the thread.
- Mozilla opened a CA Program bug for Network Solutions’ 2021 audit findings.
- The assigned CA Program contact requested closing the bug as a duplicate of bug 1723121.
- The bug was closed as RESOLVED DUPLICATE of bug 1723121.
- Mozilla representative — Mozilla cited the WebTrust audit reports and stated that Network Solutions failed to respond to and process certificate problem reports in a timely fashion.
- Mozilla representative — Mozilla reminded that Network Solutions is required to file an Incident Report and linked to Mozilla’s incident-reporting page.
- Endurance representative — The assigned contact said the bug should be closed as a RESOLVED DUPLICATE of bug 1723121 because an incident report had already been provided for that audit finding.
- Mozilla representative — Mozilla closed the bug as a duplicate of bug 1723121.