← Entrust cases
Bugzilla #1728796 Certificate Misissuance

Entrust: Incorrect value in Business Category field for Government Entities

RESOLVED FIXED Entrust
This summary was auto-generated by AI and revised by me when needed — accuracy improves with each update. Always refer to the official Bugzilla thread as the authoritative source. If you spot an inaccuracy, let me know via the contact form.
AI Summary

Entrust discovered that two Extended Validation (EV) profiles had incorrect Business Category values set to 'Private Organization' instead of 'Government Entity' during a re-validation process on September 1, 2021. The CA promptly notified the affected subscribers that the certificates must be revoked and replaced within five days. All four certificates issued with the incorrect Business Category were revoked ahead of schedule on September 3, 2021. Entrust has since corrected the EV profiles and implemented system enhancements to prevent similar issues in the future. The bug has been resolved as fixed.

Model: gpt-4o-mini Generated: 2026-06-13 21:29 UTC Revised: 2026-06-16 18:51 UTC Confidence: 0.85 12 comments
Chronology
  1. Entrust discovered incorrect Business Category values during re-validation.
  2. All four certificates with incorrect values were revoked.
  3. New feature to prevent similar issues was released to production.
Thread Activity
  1. Entrust representative — Entrust's verification team discovered incorrect EV profiles during re-validation.
  2. Entrust representative — Clarified the number of incorrect EV profiles from 3 to 2.
  3. Entrust representative — UI changes have been implemented and are in the QA process.
  4. Entrust representative — The new feature has been released to production as planned.
Participants
Entrust representative Mozilla representative
External References
Similar Local Cases
#1744827 RESOLVED Certificate Misissuance Delayed Revocation Opened 2021-12-07 · Closed 2024-03-08 · 97% similar
Entrust: SSL Certificates issued with Un-verified IP Addresses
#1906470 RESOLVED Ca Certificate Compliance Certificate Misissuance Closure Request Opened 2024-07-05 · Closed 2025-05-13 · 96% similar
Entrust: S/MIME mailbox address case mismatch between subject and subjectAltName
#1712106 RESOLVED Ca Certificate Compliance Certificate Misissuance Revocation Issue Opened 2021-05-20 · Closed 2023-02-22 · 96% similar
Entrust: Invalid localityName
#1906467 RESOLVED Ca Certificate Compliance Certificate Misissuance Closure Request Opened 2024-07-05 · Closed 2025-05-13 · 95% similar
Entrust: S/MIME mailbox address not in subjectAltName
#1887753 RESOLVED Certificate Misissuance Audit Finding Opened 2024-03-25 · Closed 2024-07-12 · 94% similar
Entrust: Delay in Updating CPS
#1890896 RESOLVED Ca Documents Certificate Misissuance Opened 2024-04-11 · Closed 2024-08-15 · 94% similar
Entrust: CPS typographical (text placement) error
#1685370 RESOLVED Ca Certificate Compliance Certificate Misissuance Revocation Issue Opened 2021-01-06 · Closed 2023-02-22 · 94% similar
Entrust: Incorrect Business Category Value Discovered in an EV SSL Certificate
#1886467 RESOLVED Certificate Misissuance Opened 2024-03-20 · Closed 2024-06-28 · 89% similar
Entrust: clientAuth TLS Certificates without serverAuth EKU

We use only essential cookies and local browser storage for preferences and security. See our Privacy Policy for details.

Confirm action