eMudhra: Failure to Respond to May 2022 Survey
Mozilla cited Root Store Policy section 4.2, stating that CA operators are required to respond to Mozilla surveys with accurate information within the defined timescale. The thread says eMudhra was required to respond by May 31, 2022 for the May 2022 Communication and Survey, but failed to do so. eMudhra stated it learned of the issue via an email from Mozilla on June 3, 2022, and that it filed its finalized survey response on June 3, 2022. eMudhra also said no certificates were involved in the incident and that no policy violation occurred for certificate issuance between June 1 and June 3, 2022. eMudhra attributed the missed deadline to inadvertence and said it would prioritize and regularly monitor the survey items to avoid slippages. Mozilla indicated it would close the bug on or about Friday, 10-June-2022, and the bug is resolved as FIXED.
- eMudhra did not submit the required May 2022 Communication and Survey response by the stated deadline.
- eMudhra filed its finalized May 2022 survey response after learning of the issue from Mozilla.
- Mozilla representative — Mozilla noted that eMudhra failed to respond to the May 2022 survey by the required May 31, 2022 deadline under Root Store Policy section 4.2.
- Emudhra representative — eMudhra explained it learned of the issue via a June 3, 2022 email from Mozilla, said it filed the finalized response on June 3, 2022, stated no certificates were involved, and committed to prioritizing and monitoring survey items to prevent recurrence.
- Mozilla representative — Mozilla said it would close the bug on or about Friday, 10-June-2022.