← Netlock cases
Bugzilla #1843173
Certificate Problem Report
NETLOCK: CRL Error on CRL Watch of NETLOCK DVCA CRL
RESOLVED
FIXED
Netlock
AI Summary
Netlock encountered a CRL error related to their DVCA CRL, first reported via email on July 12, 2023. The issue was promptly acknowledged and investigated, with the root cause identified and resolved within hours. No certificates were affected, and the CA did not halt certificate issuance. To prevent future occurrences, Netlock has enhanced their internal monitoring procedures and implemented an external monitoring tool for better alerting on service issues.
Chronology
- Initial report received and investigation started.
- Root cause identified and problem fixed.
- Update on monitoring solutions and testing of third-party tools.
- Implementation of external monitoring tool completed.
- Case marked for closure.
Participants
Tamás Horváth
Ben Wilson
External References
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