Entrust: Failure to revoke EV TLS certificates issued before CPS update
Entrust faced an incident involving the failure to revoke EV TLS certificates issued between March 18, 2024, and March 21, 2024, before an update to their Certificate Practice Statement (CPS). Initially, Entrust decided not to revoke these certificates due to perceived exceptional circumstances, which led to significant community backlash. After further consultation and feedback, Entrust acknowledged the need for revocation and completed the process by June 30, 2024. The incident highlighted gaps in Entrust's incident management and compliance processes, prompting a reorganization and commitment to improved practices moving forward.
- Certificates issued with incorrect CPS.
- All affected certificates revoked.
- Incident report closure summary provided.