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Bugzilla #1942241
Certificate Problem Report
GoDaddy: Revocation process is unusable due to contact address not accepting attachments
RESOLVED
FIXED
GoDaddy
AI Summary
The revocation process at GoDaddy faced significant issues due to their designated email address for reporting certificate problems not accepting attachments. This limitation hindered the reporting of compromised keys, as the reporter was unable to submit necessary files. GoDaddy acknowledged the problem and is actively working to resolve the email settings to allow for file attachments. A related incident report detailing the root causes and remediation steps is available for further reference.
Chronology
- Initial report of email issues preventing attachment submissions.
- GoDaddy confirms they are reviewing the incident and working on a solution.
- GoDaddy proposes a solution to address the email issues.
- Closure summary of the incident report is drafted.
Participants
Hanno Boeck
Steven Deitte
Mike Shaver
Brittany Randall
Roman Fischer
External References
Related Bugzilla IDs Mentioned
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