Chunghwa Telecom: Delayed to Submit Annual CCADB Self-Assessment 2024 by GTLSCA.

Chunghwa Telecom's GTLSCA submitted their 2024 CCADB annual self-assessment with a 21-day delay, which is a violation of the Chrome Root Program Policy. The delay was attributed to personnel changes and a lack of familiarity with the self-assessment requirements, resulting in insufficient task handover and scheduling. The Root CA Team provided reminders, but the responsible personnel were occupied with other tasks, leading to the late submission. GTLSCA has since taken steps to improve their internal processes to prevent future delays.

1. 2024-03-26 Root CA Team reminded GTLSCA PM about the overdue self-assessment.
2. 2024-10-01 GTLSCA began filling out the self-assessment.
3. 2025-01-19 Root CA Team reminded GTLSCA to submit the assessment.
4. 2025-01-20 GTLSCA submitted the self-assessment.
5. 2025-02-04 Root CA Team requested an incident report.
6. 2025-02-06 Incident report explaining the delay was submitted.