← IdenTrust Services, LLC cases
Bugzilla #2025595
CCADB Compliance
IdenTrust: Delay in updating a Bug 2014609 - Next update
RESOLVED
FIXED
IdenTrust Services, LLC
AI Summary
IdenTrust reported a delay in updating Bug 2014609, where a Closure Report or 'Next update' date was not provided for over seven days. This oversight was attributed to a personnel transition that affected the tracking of incident updates. The incident did not impact any customers, but it highlighted a failure to adhere to CCADB Incident Reporting Guidelines. IdenTrust has since implemented mandatory weekly updates and automated reminders to prevent future occurrences.
Chronology
- Non-compliance start date
- Non-compliance identified
- Non-compliance end date
- Automated reminders implemented
- Incident report closure
Participants
IdenTrust
External References
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