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Bugzilla #2026452
Certificate Problem Report
Microsoft PKI Services: Failure to publish Full Incident Report for Bugzilla 2021175 within 14 days
RESOLVED
FIXED
Microsoft Corporation
AI Summary
Microsoft PKI Services failed to publish the Full Incident Report (FIR) for Bugzilla 2021175 within the required 14-day timeline, exceeding it by 4 hours and 31 minutes. The incident was reported on March 4, 2026, but the FIR was only published on March 18, 2026. The delay was attributed to an internal misinterpretation of reporting deadlines based on calendar days rather than elapsed time. Remediation actions have been completed, including updates to governance procedures to prevent future occurrences.
Chronology
- Bug 2021175 opened to track failure to update action item status.
- Full Incident Report published, exceeding the deadline.
- All action items associated with the bug marked complete.
- Report Closure Summary published.
Participants
CentralPKI@microsoft.com
External References
Related Bugzilla IDs Mentioned
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